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NECKLACEBRACELET
Smooth Fading Chat

We only ghost the tequila worm, not your fking messages

Our Customer Care team is available to support you Monday to Friday from 9am to 5pm GMT.
If you need assistance, feel free to reach out — we’ll do our best to get back to you within 24-48 hours.
For customer service or general inquiries, contact us at: charlie@mijoh.com

‍For care instructions, please refer to the care guide on the product pages.

Please note that all sales are final, but if you have any questions or need help, don’t hesitate to reach out.

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Details and Care
This piece is handmade from solid silver and designed to withstand most activities. It’s been tested against surfing, skiing, everyday wear, and even pillow fights. However, activities that involve a lot of pressure at the point of contact — like wrestling or surfing without a wetsuit — may carry some risk. Removing it before intense activity is recommended.

Since it’s sterling silver, it will tarnish over time (especially in acidic or sulfuric environments). No stress — a simple silver polishing cloth or cream will remove any tarnish easily.
Shipping and Delivery
Items are shipped from the USA and typically ship within one to two days, arriving at the destination within the week.
Returns and Exchanges
Each piece of jewelry is handmade with care in Oregon, ensuring the highest quality and attention to detail. Due to the handcrafted nature of our products, we are unable to accept returns or refunds.

Please review all product details, sizing, and descriptions carefully before placing your order. If you have any questions, feel free to reach out!
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FAQ

CONTACT

PRIVACY POLICY

SHIPPING POLICY

TERMS

Privacy Policy

We respect your privacy. We only collect the information we need to process and ship your order—like your name, email, address, and payment info. Your data is stored securely and only shared with trusted third-party services (like payment processors and shipping carriers) to complete your purchase.

We will never sell or rent your personal information.

If you sign up for our emails, you might get updates about product drops, restocks, or limited-time releases. You can unsubscribe at any time.

If you have any questions about your data, contact us at [your email].

Shipping Policy

We ship worldwide. Orders are processed within 2–5 business days. Shipping time varies depending on your location and selected shipping method. Once your order ships, you'll receive a tracking number.

We are not responsible for delays, lost packages, or customs issues once your order has been handed off to the carrier. If you experience a problem, contact us and we'll do our best to assist.

All items are shipped from [your location]. Any import duties, taxes, or fees are the customer’s responsibility.

Terms of Service

By using this website or purchasing a product, you agree to the following terms:

  • All products are handmade. Slight variations may occur from piece to piece.
  • All sales are final. No returns, refunds, or exchanges unless the item arrives damaged or incorrect.
  • You are responsible for entering accurate shipping information. We are not liable for orders sent to the wrong address due to customer error.
  • Unauthorized resale of our products is not allowed.
  • We reserve the right to refuse service to anyone at any time, for any reason.
  • We reserve the right to update these terms at any time. Continued use of the site means you accept those changes.

If you have any questions about these policies, reach out to [your email].

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